Effective Date: [20/09/2023]

At CP Freight Forwarders LLP Navi Mumbai (“we,” “our,” or “us”), we value and respect your privacy. This Privacy Policy outlines our practices regarding the collection, use, and protection of your personal information when you interact with our website and utilize our freight forwarding and shipping services. Please read this Privacy Policy carefully to understand how we handle your information.

By using our services or accessing our website, you agree to the terms and practices described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please refrain from using our services.

1. Information We Collect

We collect various types of information to provide and improve our services effectively. The types of information we may collect include:

a. Personal Information:

  • Name
  • Contact information (email address, phone number, address)
  • Company details (if applicable)
  • Billing and payment information

b. Shipping Information:

  • Details about the cargo being shipped
  • Shipping addresses
  • Shipment tracking information

c. Usage Information:

  • Information about your interactions with our website
  • IP address
  • Browser and device information
  • Cookies and similar tracking technologies (please see our Cookie Policy for more details)

2. How We Use Your Information

We use your personal information for the following purposes:

  • To provide and manage our freight forwarding and shipping services.
  • To communicate with you regarding your shipments and service inquiries.
  • To process payments and invoices.
  • To improve our services and website.
  • To comply with legal obligations.

3. How We Share Your Information

We may share your personal information with the following third parties for specific purposes:

  • Service Providers: We may share your information with third-party service providers who assist us in providing our services, including but not limited to carriers, customs authorities, and payment processors.

  • Legal Compliance: We may disclose your information when required by law or in response to legal requests, such as subpoenas, court orders, or other legal processes.

  • Business Partners: We may share your information with our trusted business partners to provide you with complementary services or promotions.

  • Sale or Merger: In the event of a merger, acquisition, sale, or other transfer of all or part of our business, your information may be transferred to the acquiring entity.

4. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request correction of inaccurate or incomplete information.

  • Deletion: You can request deletion of your personal information, subject to legal requirements.

  • Opt-out: You can opt-out of marketing communications by following the instructions in our communications or by contacting us.

5. Security

We employ reasonable security measures to protect your personal information. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on our website.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

CP Freight Forwarders LLP

Office No.A-408/409,Shelton Sapphire,
Plot No.18 & 19, Sector-15, CBD Belapur,
Navi Mumbai 400 614, India

By using our services and website, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: [20/09/2023]